EllisDon

EllisDon Client First Client Survey

This survey is intended to gather information and feedback as to how EllisDon Corporation is doing as a company overall. This is an important part of our ongoing effort to measure our client's satisfaction and improve the quality of our services. You may find that not every category is applicable. Please complete those that apply to you.

Contact Information

Your Name:
Your Company Name:
Your Position:
Project Name:
ED Project Number:
Project duration:from
to
Your Address:
Your Phone:
Your Fax:
Your E-Mail:
Site Location:

Pre-construction

How would you rate your experience with EllisDon's preconstruction ESTIMATING service with regard to: (1 = Poor, 5 = Excellent)

Please rate your level of satisfaction based on competency, timeliness and professionalism as they relate to pre-construction services: (1 = Poor, 5 = Excellent)

Comments

Construction Quality And Workmanship

Please rate your level of satisfaction with the following items on the basis of efficiency, competency and workmanship: (1 = Poor, 5 = Excellent)

Comments

Project Closeout:

Comments

Communication

Please rate your level of satisfaction with the following issues as they relate to our level of professionalism, timeliness, and efficiency during your experience on this job: (1 = Poor, 5 = Excellent)

Explain:

Management Systems

Please rate your level of satisfaction with regard to the following as it pertains to our management system of choice, EdgeBuilder: (1 = Poor, 5 = Excellent)

Comments

Please rate your level of satisfaction with regard to the following as it pertains to our Client First Program: (1 = Poor, 5 = Excellent)

Comment

Process and Procedures

How would you rate your level of satisfaction with regards to our timeliness, clarity of issuance and accuracy pertaining to the following: (1 = Poor, 5 = Excellent)

General

Financial

Personnel

With regard to this project how would you rate the EllisDon employees you encountered and worked with? (1 = Poor, 5 = Excellent)

Comments

General Performance

Please let us know how we are doing compared to our competition:

Comments

General Comments: Is there anything you would suggest, or any service we do not currently provide, that you would add or change?

Comments

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On January 2, 2003, EllisDon ranked 5th in Report on Business Magazine's 50 Best Companies [more]


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